DELIVERY WITHIN THE UK (INCL. NORTHERN IRELAND)
For shipping costs outside of the UK please call (+44)01844 202166. For the time being, this includes Jersey, Guernsey and Isle of Man.
We use a mix of delivery organisations to fulfil the delivery of our product, and these will include Royal Mail and courier companies.
DELIVERY CHARGES
- Up to 1kg: £3.20 + VAT
- 1kg - 5kg: £5.26 + VAT
- 5kg - 30kg: £8.00 + 20p per kg + VAT
THINGS TO KNOW
- Orders received before 2pm will usually be dispatched the following working day.
- After dispatch, our standard delivery normally takes 2-3 working days after dispatch. Scottish Highlands & Islands normally 1-2 days extra.
- A signature will be required upon delivery. If no one is available to receive the parcel at the specified address, the courier will leave a card detailing where the parcel can be collected or how to arrange a convenient re-delivery.
- Any instruction given at the time of purchase asking for the item ‘to be left’ outside will be at the customers own risk and we cannot be held responsible for any subsequent damage, loss or tampering of the parcel.
- Any parcel sent to a PO Box address will have to be sent unrecorded, as recorded parcels require a signature.
Please notify us within 48 hours by email to sales@beauproductsonline.co.uk if your parcel was due and has not been delivered. Please quote your order number and contact name in the email.
As a customer-focused company, it’s essential to us that the delivery of the product is timely on all occasions. However, these times should not be construed as a contractual commitment, as many factors outside of our control can create a delivery delay.
Factors that influence delays can include payment clearance, transport issues such as inclement weather conditions, road closures and leaves on the tracks (tongue in cheek, but we still find that hilarious!), system failures to do with computers and the internet, and yes, good ole human error. Beau Products cannot accept liability for direct or consequential loss or damage caused by said delays.